Back Orders

All products are subject to availability. We attempt to keep accurate stock records and we only sell what we physically have in stock. However, we will notify you if an item is found to be out of stock.

Delivery to the United Kingdom

You will be given a choice of shipping methods in the checkout. For all orders, the normal delivery charge is based upon the weight of the package.

We use Royal Mail for most of our deliveries but we may also offer the use of an inexpensive UK courier (myHermes who handle over 100 million parcels a year for companies like Next Directory and QVC).

Delivery to Europe

Deliveries to Europe are by Airmail. For all orders, the delivery charge is based upon the weight of the package.

Delivery to the Rest of the World

Deliveries to the rest of the World including North America are by Airmail. Please note that US Homeland Security have tightened up security on all incoming airmail packages which can cause delays at busy times of year such as around Christmas time. For all orders, the delivery charge is based upon the weight of the package.

Customs Duty

For items being shipped outside of the European Union, a Customs Declaration document (CN22) will be completed and affixed to the package stating the true values of the items. Any customs or import duties due are the responsibility of the customer. Princess Jewellery has no control over these charges and as they vary from country to country you should check before placing your order.

Despatch

All orders are sent out via Royal Mail and we aim to despatch within 24 hours of payment being received and cleared.

Notification Emails

When you place your order, you will receive a thank you email from us with confirmation of your order details and payment method.

You will receive another email when the goods are despatched.

At any time, if you have a query you can telephone us on +44 (0)1677 935018 or send us an email at sales@princessjewellery.co.uk.

Pricing

All prices are quoted in UK Pounds Sterling. If you are shopping from another country, the total cost of the goods will be converted into your local currency in the checkout when you enter your credit card details.

Please note that at this time, Princess Jewellery is not VAT registered and therefore all prices include UK VAT at the standard rate (20.0%) and cannot be exempt or refunded.